Terms of Service

Last updated: 1 August 2025

1. Agreement

These Terms of Service ("Terms") govern your use of the website synapmatrixhub.click and your engagement with educational services provided by Synap Matrix Hub Ltd ("we", "us", "our"), registered in England and Wales. By accessing our website or booking a session, you agree to these Terms.

2. Services

We provide educational sessions and learning materials related to Solana wallet basics and safe setup. Our services are informational and educational in nature. We do not provide financial, investment, legal, or tax advice. We do not custody, manage, or have access to your cryptocurrency or private keys.

3. Bookings and payment

Session bookings are confirmed after we accept your enquiry and receive any required deposit. Payment terms are communicated at the time of booking. Prices listed on our website are indicative and may be updated. Confirmed bookings honour the rate quoted at acceptance.

4. Intellectual property

All content on this website — including text, graphics, workbooks, and session materials — is owned by Synap Matrix Hub Ltd or licensed to us. You may use materials provided during sessions for personal reference. You may not reproduce, distribute, or commercially exploit our materials without written permission.

5. User conduct

You agree not to use our services for unlawful purposes, to misrepresent your identity, or to request that we access wallets, private keys, or recovery phrases on your behalf. We reserve the right to refuse or terminate service if conduct jeopardises the safety of our staff or other clients.

6. Limitation of liability

To the fullest extent permitted by law, Synap Matrix Hub Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim relating to a session shall not exceed the fee paid for that session.

We are not responsible for losses resulting from your wallet usage, transaction errors, scam interactions, or failure to follow security guidance after your session. Educational sessions reduce risk but cannot eliminate it.

7. Website availability

We aim to keep our website accessible but do not guarantee uninterrupted availability. We may modify or discontinue website features without notice.

8. Third-party references

Our website and sessions may reference third-party wallet software and services. We are not affiliated with or endorsed by Solana or the Solana Foundation. References are for educational identification only.

9. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes

We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance.

11. Contact

Questions about these Terms may be sent to hello@synapmatrixhub.click or by post to our Ilford studio address listed on the contact page.